The Neiders Company
Storage Admin
Who we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview:
We have an immediate need for a reliable, upbeat, and enthusiastic Storage Admin to support our self-storage facility. The Storage Admin serves as the helpful and knowledgeable point of contact onsite, representing The Neiders Company with professionalism and a commitment to legendary service.
They are energetic, outgoing self-starters who possess excellent sales, marketing, and customer service skills while ensuring the facility operates efficiently and profitably.
Essential Functions: Include but are not limited to:
- Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management.
- Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries.
- Shows and rents self-storage units as well as actively selling and maintaining supplies of moving and packing materials.
- Maintains all required tenant documentation in a neat and orderly manner according to company policy.
- Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices.
- Maintains a neat, clean, safe, and secure facility including minor maintenance and daily lock checks as well as visual inspection daily.
- General management of the office including but not limited to opening and closing the office on time each day, keeping, and balancing petty cash, making daily bank deposits, and preparing daily, weekly, and monthly reports as required by management.
- Assist in preparing units for auction, vacate as prescribed by law and approved by management.
Qualifications:
- 'Business Owners' with natural demeanor as highly versatile leader who closely manage the financial success of the self-storage as if they own it.
- Independent thinkers, excellent communicators who deliver high quality work, consistently, with strong sense of integrity.
- High school degree and basic computer skills required; two (2) years of prior experience in relevant industry preferred.
- Flexibility to work weekends are required.
- Valid Driver's License and reliable transportation.
- Meeting the physical requirements of the job such as frequently walking the property, standing for long periods of time, climbing ladders, kneeling, lifting & moving items (up to 50 lbs.).
Benefits and Perks:
We recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including:
- Full suite of benefits, including Medical, Dental, Vision
- Matching 401K at 4%
- 15 days of PTO
- 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
- Housing discounts at TNC properties
- Perks & Rewards through Nectar & Gifted
- Employee Assistance Program
- Opportunity for Advancement
- Supplementary Discounts through MetLife
The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.