The Neiders Company
Housekeeper
About us:
The Neiders company, founded in 1989, is fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration.
We are seeking a dedicated and accountable Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining cleanliness and orderliness within our facilities while delivering legendary customer service to our clients. Your role will be pivotal in ensuring a welcoming and comfortable environment for all guests.
Job Responsibilities:
1. Cleaning and Maintenance:
- Perform thorough cleaning tasks according to the established standards, including vacuuming, mopping, dusting, and sanitizing surfaces.
- Ensure all assigned areas are consistently maintained and presentable.
- Monitor and replenish cleaning supplies as necessary, ensuring adequate stock levels are maintained.
2. Attention to Detail:
- Pay meticulous attention to detail to ensure all areas are cleaned to perfection.
- Report any maintenance issues, damages, or safety hazards promptly to the appropriate personnel for resolution.
- Uphold high standards of cleanliness and hygiene.
3. Legendary Customer Service:
- Greet guests in a friendly and courteous manner, striving to exceed their expectations.
- Respond promptly to guest requests and inquiries, demonstrating a proactive and accommodating attitude.
- Anticipate guests' needs and provide personalized service to enhance their experience.
4. Accountability:
- Take ownership of your responsibilities and ensure tasks are completed efficiently and effectively.
- Maintain integrity and professionalism in all interactions with guests and colleagues.
- Adhere to established policies, procedures, and safety protocols.
5. Teamwork:
- Collaborate with fellow team members to achieve common goals and objectives.
- Assist colleagues in peak periods or as needed to maintain productivity and quality standards.
- Foster a positive work environment through open communication and mutual support.
Qualifications:
- Proven experience as a Housekeeper or similar role preferred.
- Exceptional customer service skills with a passion for delivering memorable experiences.
- Strong organizational and time management abilities.
- Ability to work independently with minimal supervision.
- Excellent communication and interpersonal skills.
- High school diploma or equivalent; additional certification in hospitality or housekeeping is a plus.
Physical Requirements:
- Ability to stand, walk, and bend for extended periods.
- Lift and carry objects up to 50 pounds.
- Work in various environmental conditions, including exposure to cleaning chemicals.
Benefits and Perks:
We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:
- Full suite of benefits, including Medical, Dental, Vision
- Matching 401K
- 15 days of PTO
- 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
- Housing discounts at TNC properties
- Perks & Rewards through Nectar & Gifted
- Employee Assistance Program
- Opportunity for Advancement
- Supplementary Discounts through MetLife
Join our team and become an integral part of our commitment to excellence in cleanliness and customer service. Apply today to embark on a rewarding career in hospitality!